Homework due August 19

1. Study pages 27-30 and answer these questions:

1.        Which Act replaced the Trade Practices Act (1974)
2. .      What is in Schedule 2 of the Act?
3. .      Which Queensland law did it supplant?
4. .      How is ‘consumer’ defined in the Act?
5. .      What does the Act demand of a supplier of goods or services?
6. .      When must a trader provide a refund?
7. .      What special protection is provided for consumers in a door to door sale?
8. .      What are ‘unsolicited’ goods or services?
9. .      How long must a consumer keep unsolicited goods sent to them?.  Which door to door sales are not covered in the Act?
10.   Which Act protects consumers who use an introduction agency? What protection does this Act provide?
11. .      Explain the steps a consumer should take to enforce their rights.
12. .       W hat can a consumer do if QCAT has no jurisdiction in their case?

2. Access the following Useful Links

• Australian Consumer Law video    (Watch in parts)
• Consumer defined
• Consumer Rights
• Consumer Rights resources
• Consumer Warranties